How can we help?

Find answers to common questions or reach out to our support team

Getting Started

Learn the basics of setting up your account and properties

  • How to create your first property
  • Adding units to a property
  • Inviting tenants to the platform
  • Setting up rent collection

Tenant Management

Everything about managing your tenants

  • Creating tenant accounts
  • Tracking rent payments
  • Handling lease renewals
  • Communicating with tenants

Payments & Billing

Manage payments, subscriptions, and invoices

  • How per-unit billing works
  • Changing your subscription plan
  • Setting up Stripe for rent collection
  • Understanding your invoice

Maintenance

Handle maintenance requests efficiently

  • Viewing maintenance requests
  • Assigning and tracking repairs
  • Using AI for maintenance triage
  • Tenant maintenance portal

Uni Agent AI

Get the most out of our AI assistant

  • What can Uni Agent do?
  • Setting up AI responses
  • Customizing tenant information
  • AI-powered insights

Messaging

Communicate effectively with tenants

  • Sending messages to tenants
  • Message notifications
  • Bulk messaging
  • Message history

Still need help?

Our support team is here to help you succeed